Write to us
A question, a bug, an idea for a new feature. If something doesn’t work, tell us which iPhone you have and what exactly happened. A screenshot helps a lot.
Report a bug from the app
In Profile, open Settings and account, then Write to us. Your message reaches us with the app version and device type, so you don’t have to type them in.
Your data
- Downloading your data. Profile → Settings and account → Download my data (with an account) or Create a backup (without one). You get a file with your plans, workouts, weight and notes.
- New phone. With an account, just sign in. Without one, load the backup you made earlier on the new phone with Restore a backup.
- Deleting your account. Profile → Settings and account → Delete account. Your account and cloud data disappear from all devices. No need to e-mail anyone.
Common questions
You’ll find answers to common questions on the home page. How we handle your data is described in the privacy policy.
Who makes Mekkio
Mekkio is made by Studio Mleczko Maciej Mleczko. The iPhone app is available on the App Store.